True or false: Until your vehicle is out-of-warranty, all maintenance services must be done at the car dealership or your factory warranty will be void. Although you may have answered “true,” the correct answer is “false,” according to the Car Care Council. It’s the law that independent repair shops can provide the services to maintain your new car warranty.

“It’s a common misconception that only car dealers can perform the maintenance services on a newer vehicle that is under warranty,” said Rich White, executive director, Car Care Council. “Clearly, consumers can have maintenance services done by their local independent service shop without affecting your warranty, even though dealers and manufacturers often suggest the opposite.”

According to the council, consumers are protected by the Magnuson-Moss Warranty Act and the general principles of the Federal Trade Commission, which prohibit a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

Specifically, the language states, “No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided wit...

Click here to read the rest of the article from Tomorrow's Technician